PAYMENT POLICY
Users are responsible for reading and
understanding the contents of the Payment Policy below before proceeding with
the payment of Service Fees on Viet Immigration. By confirming the payment, the
User acknowledges that they have read, understood, and agreed to comply with
the entire content of this Payment Policy.
ARTICLE 1. SERVICE PACKAGES
The services provided by Viet
Immigration include:
- Visa Application Services:
Viet Immigration acts as a bridge to help foreigners come to Vietnam quickly
and conveniently. We specialize in assisting foreigners with visa applications,
from paperwork to translation, ensuring accurate and fast approval.
- Work Permit Application
Services: Viet Immigration specializes in helping foreign workers obtain
legal employment in Vietnam. We provide comprehensive support throughout the
entire process, including document preparation, submission, and follow-up with
relevant authorities to ensure compliance with Vietnamese labor laws.
- Other Services: In
addition to visa and work permit application support for foreigners in Vietnam,
Viet Immigration also assists customers with other services related to
passports, judicial records, consular legalization/certification, temporary
residence cards, permanent residence cards, etc.
Users
are advised to refer to the Fee Table to choose a suitable service package or
directly contact Viet Immigration for a consultation and price quotation.
ARTICLE
2. PAYMENT PROCESS
The
service fees of Viet Immigration vary depending on nationality, may change
based on additional selected services, and are determined according to
Vietnam’s immigration regulations.
To
accurately check service fees, customers can follow these steps:
Step
1:
Click the “E-visa Apply” button.
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Step
2:
Fill in the required information and select the type of service to check the fees.
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Step
3: After
completing the information and selecting the desired services, the total fee,
including government fees, will be displayed. Customers will not need to pay
any additional fees at the airport.
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Step
4:
Proceed with payment for the selected services.
After
completing the payment, Users should send a scanned copy/photo of the transfer
slip/payment confirmation interface via email: info.vietimmigration@gmail.com
ARTICLE
3. PAYMENT METHODS
We –
vietimmigration.com – accept the following two payment methods:
Option 1: Bank Transfer
Customers
can make payments via bank transfer using the following account details:
Account
Holder: CONG TY LUAT TRACH NHIEM HUU HAN CBI
Account
Number: 108 002 331 474
Swift
Code: WBVNVNVX
Bank:
Vietnam Public Joint Stock Commercial Bank (PVcomBank)
Option 2: Direct Payment
Pay
in cash at our office.
Office
Address: 8th Floor, 34A Pham Ngoc Thach Street,
Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam
ARTICLE
4. SERVICE ACTIVATION
We
will process the visa approval letter application immediately after the
customer completes the service fee payment. The processing time is 2 working
days (for standard service) and 1 working day (for urgent service).
The
service fee is paid to receive the visa approval letter. Upon arrival at the
Vietnamese airport, customers must pay an additional stamping fee to have the
visa affixed to their original passport. Refer to the Vietnam visa fee details
for more information.
ARTICLE
5. REFUND, DEDUCTION, AND CREDIT POLICIES
5.1.
The Service Fee paid by the User is non-refundable, non-deductible, and
non-transferable, except in the following cases:
(i)
The Service is suspended or terminated prematurely due to Viet Immigration’s
fault, except for cases exempted under the General Regulations.
(ii)
A technical error causes the User to be charged more than the confirmed amount
on the Website; or
(iii)
Due to errors or mistakes made by the User, the User pays more than the amount
the User confirmed for payment on the Website.
5.2.
In such cases, the User may choose to receive a refund or apply the excess
amount to future payments.
5.3.
Resolution Process:
Step
1:
The User notifies Viet Immigration of the payment issue via the contact
information listed on the Website.
Step
2:
Viet Immigration contacts the User to verify the information and agree on a
resolution plan.
To
ensure the User’s legitimate rights, we will make every effort to resolve the
issue as soon as possible, within a maximum of 2 working days from the date of
notification.
Step
3:
If the User opts for a refund, Viet Immigration will process the refund within
5 – 7 working days.
ARTICLE
6. TRANSACTION SECURITY
6.1.
The User is responsible for providing complete and accurate information so that
Viet Immigration can promptly resolve any issues arising.
6.2.
The User must comply with the regulations and guidelines of card issuers,
payment intermediaries, and Vietnamese laws related to payment activities.
6.3.
Confidential information entered by the User during payment is processed
through legal payment intermediaries, Viet
Immigration does not store card information and commits to absolute
confidentiality.
ARTICLE
7. OTHER REGULATIONS
7.1.
This Payment Policy is an integral part of the General Regulations. Users
should click here to view the full content of the General Regulations.
Definitions established in Article 2 of the General Regulations apply similarly
to this Payment Policy.
7.2.
This Payment Policy takes effect from the date of issuance. Any amendments,
supplements, or updates to this policy will be made at the Company’s discretion
and publicly announced on the website https://vietimmigration.com/. By
continuing to make payments and use the Services on Viet Immigration, the User
agrees and commits to complying with these modifications.
ARTICLE
8. CONTACT INFORMATION
For
any feedback, inquiries, or concerns, Users may contact Viet Immigration using
the following details:
CBI
LAW FIRM
Office: 8th
Floor, 34A Pham Ngoc Thach Street, Vo Thi Sau Ward, District 3, Ho Chi Minh
City, Vietnam
Website:
https://vietimmigration.com
Email:
info.vietimmigration@gmail.com
Hotline:
+ (84) 858 306 555